Security in the Cloud
Tableau understands that data is among the most strategic and important assets an organisation has. We put the highest priority on maintaining the security and privacy of our customers’ data. Tableau enterprise-level security features manage operational security, user security, application security, network security, and data security.
To learn more, see the following resources on Tableau's website (https://www.tableau.com(Link opens in a new window)):
If you sign in to Tableau Cloud using TableauID credentials, you can also use them to sign in to the Tableau website.
Operational Security
The Tableau Cloud infrastructure is hosted in a SAS-70 compliant data center that provides numerous controls and safeguards over customer data.
Your data is your own, even when stored in Tableau Cloud. Only your authorised users have access to data or workbooks stored in Tableau Cloud –Tableau employees and other Tableau customers do not.
Tableau does have access to and may monitor metrics that have to do with system utilisation, account status, and performance.
User Security
The only people who have access to your site and content are the users that site administrators or cloud administrators explicitly add. If a user is no longer authorised in your system, simply remove that person’s user account to revoke access to Tableau Cloud and your content stored there.
Tableau Cloud enforces an idle user session timeout of 2 hours. This means that users must reauthenticate after not using Tableau Cloud for a period of 2 hours. The idle session timeout value is a system setting that can't be modified.
Tableau Account
Your Tableau Account provides secure, unified authentication to Tableau’s website and services.
Some of the security features of Tableau Accounts are:
User sign-in is secured by HTTPS.
Accounts are locked for a period of time after repeated unsuccessful sign-in attempts.
Accounts are validated by user email to prove identity.
Passwords are stored using cryptographic protection. Tableau employees and contractor do not have access to plain-text passwords.
Multi-factor authentication (MFA) can be enabled for accounts that use Tableau authentication (TableauID).
Tableau Cloud site administrators and cloud administrators have the option of using your organisation’s identity provider for added control and convenience of users. For more information, see Authentication and Tableau Cloud Manager Authentication.
Roles and Permissions
A role is a set of permissions that is applied to a project, workbook, view, or data source to manage user interaction. A wide range of specific permissions is available for each asset: view, create, edit, modify, delete, and more.
Network Security
All communication between users and Tableau Cloud is encrypted using SSL for secure transmission of data. Tableau Cloud supports TLS 1.2 and higher. For more information about TLS support, see the Tableau Community(Link opens in a new window). A variety of encryption techniques ensure security from browser to server tier to repository and back. In addition, Tableau has many built-in security mechanisms to help prevent spoofing, hijacking, and SQL injection attacks, and it actively tests and responds to new threats with monthly updates.
Application Security
The Tableau Cloud environment is hosted in a multi-tenant configuration providing separation of users, data, and metadata across customers.
Data Security
Tableau Cloud eliminates the need to implement VPNs or tunnels into your corporate environment. Many data sources can be captured as extracts and then refreshed on a regular basis. To use automatic refreshes, you need to embed credentials in the connection information for the data source. For Google and Salesforce.com data sources, you can embed credentials in the form of OAuth 2.0 access tokens.
You can define additional security in your workbooks and data sources by adding user and data source filters. Tableau also provides a User Filter capability that can enable row-level data security using the username, group or full name of the current user. User filters allow you to set a filter on your data based on the identity of the person viewing the data. For example, the Western Sales Director could see results for sales in the West but not for other regions. You set user filters when you publish workbooks and data sources from Tableau Desktop.
For information on the alternatives you can use to implement row-level security in Tableau, see an Overview of Row-Level Security Options in Tableau.
HIPAA Compliance
Tableau Cloud is compliant with the Health Information and Portability Accountability Act (HIPAA) and can be provided in a HIPAA-compliant manner to meet the needs of health care and life sciences users. For more information, review the “Tableau Cloud and HIPAA Security Rule” white paper on the Salesforce Trust | Compliance(Link opens in a new window) site.
Data Location
Tableau Cloud is hosted on Amazon Web Services (AWS). However, starting in August through to December 2024, Tableau Cloud is moving to Salesforce's Hyperforce(Link opens in a new window).
Tableau Cloud is structured so that you can choose the region where your site, and its data, is stored. As a new customer, you can select one of the following regions during the site setup process:
| Territory | Region | |
| Asia | Asia Pacific | Australia |
| Asia Pacific | Japan | |
| Europe | Europe | Ireland Note: After the move to Hyperforce, region will move to Germany. For more information, see Tableau Cloud Migration to Hyperforce(Link opens in a new window) knowledge article. |
| Europe | UK | |
| North America | Canada | Quebec |
| US-East | Virginia | |
| US-West | Oregon | |
If needed, you can migrate your existing site to a different region through the site migration process. Contact your Tableau Sales Account Manager to request this change. For more information, see Tableau Cloud Environment Migrations Using the Content Migration Tool(Link opens in a new window) in the knowledge article.
Your site is backed up in the selected region on a regular basis. You can verify your site location by signing in to Tableau Cloud, noting the host name at the beginning of the URL and then comparing it to the Site Location column in Tableau Cloud IP addresses for data provider authorisation. For example, URLs that begin with 10ax, 10ay, 10az, us-west-2b correspond to the US West - Oregon region. Data corresponding to a site in the US-West Oregon region is stored and backed up in Oregon.
- To request a new site, fill out this web form(Link opens in a new window).
- For more information about the Tableau Cloud maintenance schedule, see Tableau Cloud System Maintenance.
See also
User Filtering(Link opens in a new window) (Tableau Help)