Deactivate Product Key
There are some scenarios where you must deactivate a product key:
- Changing a hardware configuration
- Changing product keys
- Moving a product key to a new installation
Note: With the Server ATR licensing model, it is not possible to deactivate a product key using the TSM web interface or CLI. Instead, you must use atrdiag(Link opens in a new window) to manage product keys. For more information, see Activate Tableau Server Using the Authorization-To-Run (ATR) Service(Link opens in a new window).
Before you begin
Verify that you are removing the correct product key(s). You can view license details by running tsm licenses list in the CLI.
Open TSM in a browser:
Click Configuration and Licensing .
Select the product key that you want to deactivate, and then click Deactivate License.
After the key is deactivated, restart Tableau Server.
Open a command prompt as administrator on the initial node (the node where TSM is installed).
Run the following commands:
tsm licenses deactivate --license-key <product-key>
tsm pending-changes apply