Stop Keeping Data Fresh Through Bridge

Applies to: Tableau Cloud

This topic describes the ways a data source owner can stop refreshing data through Tableau Bridge when running Bridge schedules.

Notes:

  • If you stop using Bridge, views that depend on data sources that rely on Bridge will no longer display data and produce blank pages instead.
  • Bridge (legacy) schedules do not support refreshes for virtual connections.

Change the connection type of a refresh to use Tableau Cloud

By default, Tableau Cloud uses Bridge when a published data source has multiple data connections. Multiple data connection types are data sources that have at least one public cloud connection and one on-premise connection. You can edit the connection type of extract refreshes for online schedules to use Tableau Cloud instead of Bridge.

To change the connection type:

  1. From the Connections tab of the data source, click Edit Connection.

  2. To stop using Bridge for the network connection type, choose Tableau Cloud. To use Bridge for the connection type, choose Private Network.

    Note: You must change all data connections related to the data source to the same connection type.

Remove a data source from a client

One way you can stop a client from refreshing a data source that uses the Bridge (Legacy) schedule by removing the data source from the client.

  1. Open the Windows system tray and click the Bridge icon to open the client.

  2. Hover over the data source name and click the Remove icon next to the data source name.

Stop using Bridge temporarily or permanently

  • To stop using a client and temporarily suspend updates to data sources performed by the client, open the client from the system tray, and on the settings menu in the upper-right, select Exit.

    When you exit, the data sources and connection settings remain intact.

  • To stop a client and permanently remove the data sources the client links to Tableau Cloud, right-click on the Bridge icon in the system tray, and select Unlink.

    Unlink to remove all data information and stop sending refreshes to Tableau Cloud

    Unlinking a client also removes all connection information from the client, including stored database credentials and Tableau Cloud account credentials.

If you exit the client and the next refresh occurs while the client is temporarily stopped, the data source owner will see an alert in Tableau Cloud and be sent an email notification.

If you unlink a client, we recommend you delete the Bridge (legacy) schedules the client runs. For more information, see Delete the Bridge (legacy) schedule after unlinking a client, below.

Delete the Bridge (legacy) schedule after unlinking a client

When you unlink the client, you should also delete the Bridge (legacy) refresh schedules that the client runs. If a schedule is not deleted, the refresh will attempt to run as scheduled. In cases like this, you might receive refresh failure notifications.

  1. Sign in to Tableau Cloud and navigate to the data source.

  2. On the data source page, click on the Extract Refreshes tab.

  3. Tick the box next to the schedule and select Actions > Delete.

Permanently remove a client from a site

You can permanently remove a client from a site, which will make the client no longer visible when setting up a Bridge (legacy) schedule.

  1. Sign in to Tableau Cloud and navigate to your Account Settings page.

  2. Under Connected Clients, click Delete next to the client you want to permanently remove from the site.

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