Tableau Resource Monitoring Tool includes many components. Each component maintains its own set of log files.
By default, 31 log files with a max file size of 1 GB each will be retained in each set. Excess log files beyond that will be deleted automatically.
In an effort to align with our company values of Equality, we have changed non-inclusive terminology where possible. Because changing terms in certain places can causing a breaking change, we maintain the existing terminology. So, you may continue to see the terms in CLI commands and options, installation folders, configuration files. and other instances. For more information, see About Tableau Help.
Log File Location
||Logs generated by the general background processor.|
||Logs generated by the director background processor.|
||Logs generated by the host.|
||Logs generated by the web server.|
For advanced troubleshooting, verbose logging can also be enabled for more internal activities. These activity logs are stored in the associated component’s log directory.
|Activity||Log File Location||Description|
||Logs of internal database queries. By default, only errors are written to this log. Enable by changing
||Logs of internal message queue communication. By default, this log will not be generated. Enable by changing
Log Level Configuration
Resource Monitoring Tool log levels can be adjusted in the following ways:
Resource Monitoring Tool web interface: From the Admin menu, navigate to Configuration and select the Advanced tab. You can set the log levels and also specify if you want to include database queries and message queue communications.
Logging levels you can set using the web interface:
Level Default: Includes Information, Warning, Error, and Critical levels Verbose: Includes Information, Warning, Error, Critical (everything in the default) and Debug levels
Settings in the
config.jsonfiles. Log levels are configured independently for each component. The default config file paths are below. This may vary depending on your installation folder.
Install Default Location Tableau Resource Monitoring Tool
%PROGRAMFILES%\Tableau\Tableau Resource Monitoring Tool\master\config\config.json
Tableau Resource Monitoring Tool Agent
%PROGRAMFILES%\Tableau\Tableau Resource Monitoring Tool\agent\config\config.json
Logging levels that can be configured using the configuration file:
Level Trace Debug Information Warning Error Critical None
Below is a snippet demonstrating some default log level settings:
Sending Log Files to Tableau Customer Support
If you are working with Tableau Support and they ask you to send log files, zip the files up before you send them:
Connect to RMT Server and each server that has the Resource Monitoring ToolAgent installed.
Open a command prompt and run:
rmtadmin ziplogs <output file path>, to create a ZIP archive of the log files.
For more information on sending log files to Tableau, see the Tableau Knowledge Base(Link opens in a new window).
Resource Monitoring Tool Administrator or a Resource Monitoring Tool user with Server/Environment Management role.