View Server Licences

Server administrators can view the licence and product key information for Tableau Server.

Viewing licences from the Tableau Server web UI

How you navigate to the Licences page in Tableau Server depends on whether you have a single site or multiple sites.

  • On a server with a single site, click Settings and Licences:

  • On a multi-site server, click Manage all sites on the site menu, Settings, and Licences:

    Note: The Manage all sites option only displays when you are signed in as a server administrator.

This page displays information for any licences that have been activated on your server, including any user-based (term) or core-based licences.

  1. Open TSM in a browser:

    http://<tsm-computer-name>:8850

  2. Click Configuration , and then click Licensing :

    The table displays the product key, expiration date and expiration of maintenance.

    Note: The TSM Web UI provides a limited amount of licensing information. Use the TSM CLI or the Tableau Server Web UI to see additional licensing information, including the number of each type of user-based licence (Creator, Explorer and Viewer).

  1. Open a command prompt as administrator on the initial node (the node where TSM is installed).

  2. Run the following command:

    tsm licenses list

The command lists licences that are activated on the Tableau Server deployment.

For example, a server with five Creator licence, five Explorer licences, 100 Viewer licences and a Data Management Add-on would provide command output similar to the following:

The following fields are returned:

  • KEY: A globally unique 16-character string that identifies the licence.
  • TYPE: Describes the type of licence
    • Term: Term licences map to a subscription schedule and must be renewed. The expiration date is listed under the LIC EXP field.
    • Perpetual: Perpetual licences are purchased once and do not need to be renewed but must be refreshed to update the MAINT EXP or maintenance expiration date.
    • Cores: Core licences are licences that map to the number of cores on the computers running specific Tableau Server services. Core licensing allows for a guest user access to views on the server or embedded on other web servers. Core licences also allow for unlimited Explorer and Viewer users.
  • CREATOR: The number of Creator licences issued to the Tableau Server deployment.
  • EXPLORER: The number of Explorer licences issued to the Tableau Server deployment.
  • VIEWER: The number of Viewer licences issued to the Tableau Server deployment.
  • DATA MANAGEMENT ADD-ON:Tableau Server is licensed for the Data Management Add-on (True/False). See About Data Management Add-on.
  • GUEST ACCESS: Tableau Server is licensed for a Guest User. See Guest User. The ability to leverage a Guest User requires Core licensing. See TYPE field.
  • LIC EXP: The date that the licence expires and Tableau Server will stop working. Term licences expire. See TYPE field. Visit the Tableau Customer Portal(Link opens in a new window) to refresh licences.
  • MAINT EXP: Applies only to legacy perpetual licences (TYPE = Perpetual). For Term licences, this field will output N/A. MAINT EXP displays the date that the maintenance contract for the Tableau Server deployment expires. To update the licence maintenance key see Refresh Expiration Date for the Product Key. Visit the Tableau Customer Portal(Link opens in a new window) to view maintenance purchase history and to purchase additional maintenance.
  • UPDATABLE: Specifies whether the licence is an updatable subscription licence (True/False).
  • LBLM: Specifies if login-based licence management (LBLM) is enabled for the Tableau Server deployment (True/False). When enabled, LBLM allows users to log into Tableau Server to licence their instance of Tableau Desktop or Prep, rather than entering a product key. For more information about LBLM, see Login-based Licence Management.
  • SERVER MANAGEMENT ADD-ON: Tableau Server is licensed for the Server Management Add-on (True/False). For more information about the Server Management Add-on, see About Tableau Server Management Add-on.

Note: The licence terms for Creator, Explorer and Viewer users are set according to the terms of the user-based licence (term licence), if present. So, a server with only a core-based licence will have unlimited Explorer and Viewer users and guest access, but no Creator users. To learn more, see Use role-based licences on a server with core-based licensing.

Thanks for your feedback!