Uninstalling Resource Monitoring Tool

Applies to: Tableau Advanced Management

The Resource Monitoring Tool installers include uninstallers. If you are running on Windows then you should be able to run uninstall from Add/Remove Programs.

Note: If you have issues while attempting to uninstall the Resource Monitoring Tool, see Troubleshoot RMT Uninstall Errors.

Use the following steps to uninstall the Resource Monitoring Tool.

  1. To ensure you have a clean uninstall, remove all of the following programs:

    Programs installed on the RMT Server:

    • Tableau Resource Monitoring Tool
    • Tableau Resource Monitoring Tool Erlang Configuration
    • Tableau Resource Monitoring Tool PostgreSQL Configuration
    • Tableau Resource Monitoring Tool Prerequisites
    • Tableau Resource Monitoring Tool Prerequisites Setup
    • Tableau Resource Monitoring Tool RabbitMQ Configuration

    On the Agent machines, uninstall the Tableau Resource Monitoring Tool Agent.

  2. After uninstalling all the programs listed above, delete the Tableau Resource Monitoring Tool directory on the RMT Server and Agent machines. The default location of the data directory is C:\Program Files\Tableau\Tableau Resource Monitoring Tool.

    Note: If you do not delete the Tableau Resource Monitoring Tool directory, certain information like the usernames, passwords, and configuration settings are retained and re-used if you do a subsequent reinstall of the Resource Monitoring Tool.

Who can do this

To uninstall Resource Monitoring Tool, you must have all the following:

  • Administrator permissions on the machine you are installing Resource Monitoring Tool.
  • Tableau Server Administrator site role.
  • Resource Monitoring Tool Administrator account.
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