Add Trusted IP Addresses or Host Names to Tableau Server

The first step in setting up trusted authentication is to configure Tableau Server to recognize and trust requests from one or more web servers:

  1. Open TSM in a browser:

    https://<server_name>:8850. For more information, see Sign in to Tableau Services Manager Web UI.

  2. Click User Identity & Access on the Configuration tab and then click Trusted Authentication.

  3. Under Trusted Authentication, for each trusted host, enter the name or IP address and then click Add:

    Configure trusted authentication screenshot

    Notes:
    The values you specify completely overwrite any previous setting. Therefore, you must include the full list of hosts if you want to amend an existing list.

    Static IP addresses are required: The web servers you specify must use static IP addresses, even if you use host names.

    If you have one or more proxy servers between the computer that is requesting the trusted ticket (one of those configured in Step 2 as shown at Trusted Authentication) and Tableau Server, you also need to add them as trusted gateways using the tsm configuration set gateway.trusted option. See Configuring Proxies and Load Balancers for Tableau Server for steps.

  4. Enter a value in Token Length (Optional).

    The token length determines the number of characters in each trusted ticket. The default setting of 24 characters provides 144 bits of randomness. The value can be set to any integer between 9 and 255, inclusive.

  5. Click Save Pending Changes after you've entered your configuration information.

  6. Click Pending Changes at the top of the page:

  7. Click Apply Changes and Restart.

Next, you need to configure your web server to receive tickets from Tableau Server.