Tableau Server on Windows Help

As a best practice, you should always stop Tableau Server before you stop or restart the computer it is running on. This is true whether you are running Tableau on virtual machines (VMs), or on dedicated hardware. You should never turn off a computer without first stopping Tableau Server. Shutting down the computer while Tableau is running can cause problems restarting Tableau Server, and may result in unexpected results.

To be safe, follow these steps, whether you have a scripted process to shut down your systems, or manually shut down your computers:

1. Stop Tableau Server.

   You can do this either from the command line, using the tsm stop command, or from the TSM Web UI, by clicking Tableau Server is running, and selecting Stop Tableau Server.

   Note: Some TSM processes will continue to run, even after you stop Tableau Server. This is normal, and you can go ahead and stop your computer. The running services are designed to shut themselves off when the computer is stopped.

2. Once Tableau is stopped, stop your computer.

3. When you are ready, restart your computer. This might be after you have completed planned maintenance, or after leaving the computer off for some extended period of down time.

4. Start Tableau Server.

   You can do this either from the command line, using the tsm start command, or from the TSM Web UI, by clicking Tableau Server is stopped, and selecting Start Tableau Server.

   TSM will start automatically when the computer starts, so you can run tsm commands even though Tableau Server is stopped.