Tableau Server Collections Service

The Tableau Server Collections service was added in Tableau Server version 2021.2. The Collections service powers the Collections feature. It provides information about collections and connects with the Content Exploration service to get meta data about collections and items within collections. The Collections service also supports the Favourites feature.

Server Configuration

The Collections Service is automatically installed on the first node where Application Server (vizportal) is installed.

Multi-Node Configuration

For high availability and better performance, we recommend you install one instance of the Collections Service on every node that is running the Application Server (vizportal).

Process

Collections Service

Status Status of the Collections Service is visible on the Status Page and from the command line using the tsm status -v command. For more information, see View Server Process Status
Logging Logs generated by the Collections Service process are located in C:\ProgramData\Tableau\Tableau Server\data\tabsvc\logs\collections. For more information, see Tableau Server Logs and Log File Locations

 

Impact if the Collections Service is not running properly

If the Collections Service stops, it should automatically restart as long as the computer itself is otherwise healthy. If it does not restart, you can try to restart it manually from the command line:

sc start collections_0

One instance of Collections service

If you have a single instance of the Collections service configured and that instance fails, collections and favourites will not be available.

Multiple instances of Collections service

If you have a multi-node installation of Tableau Server and have configured instances of the Collections service on multiple nodes, when one instance fails, collections and favourites may not be available to some users.

Log Files

The Collections Service creates two sets of log files:

  • control_collections*.log: These logs will contain information about the service starting and being enabled.
  • collections_*.log: Any errors or problems are logged here.

For more information, see Tableau Server Logs and Log File Locations.

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