Automatically Suspend Extract Refreshes for Inactive Workbooks

To save resources, Tableau can automatically suspend extract refresh tasks for inactive workbooks. This feature applies to full extract refreshes only, not to incremental extract refreshes. This feature only applies to refresh tasks that run more frequently than weekly, not to weekly or less frequent refresh tasks. This feature only applies to extracts that are embedded in workbooks and not to published data sources.

If any of these events occur, the workbook inactivity countdown timer is reset.

  • Viewing the workbook sheets
  • Setting up a data-driven alert or subscription on the workbook
  • Downloading the workbook
  • Moving the workbook's location or changing the owner

Configure the feature

  1. Sign in to Tableau Server as a server administrator.

  2. Go to the General tab of the Settings page for the site:

    • If you have a single site, at the top the browser window, click Settings and General.
    • If you have multiple sites, select the site you want to configure and click Settings and General.
  3. On the General page, do the following:

    • Under Automatically Suspend Extract Refresh Tasks, tick the Automatically suspend extract refresh tasks for inactive workbooks box.
    • Specify the number of days, from 7 through 100, that a workbook should be inactive before extract refresh tasks are suspended. The default is 30 days.
    • Click Save.

Note: This feature is only configurable on Tableau Server. It is not configurable on Tableau Online.


An email notification is sent three days before the extract refresh schedule is suspended.

Another email notification is sent when the extract refresh schedule is suspended.

Resume suspended extract refreshes

Suspended extract refreshes won't resume automatically if someone uses the workbook. It must be done manually.

To view and resume extract refreshes that were suspended:

  1. Sign in to the site and click Tasks.
  2. Click the Extract Refreshes tab.
  3. Select one or more items.
  4. From the Actions menu, select Resume.

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