Set a Data Freshness Policy

Understand data performance and freshness

You’ve built your workbook, and your team loves it. But sometimes, people need to click the Refresh button for the most up-to-date data to appear in the viz. You built the workbook using a live connection, so why does the data need to be refreshed? The answer is performance.

To improve performance, Tableau caches data so subsequent visits can reuse and return that cached data faster. You can click the Refresh button to retrieve updated data, but this can add to potential performance costs.

To balance data performance and freshness, set a data freshness policy for your workbook. When you set a data freshness policy, your data is refreshed at the time you specify. Tableau won’t visualise cached data that doesn’t meet the freshness policy you’ve set.

Choose what’s best for your workbook

Some people might not want caching so that they always have the freshest data, while other people might want large caches to reduce overhead and improve workbook performance. The first step in setting a data freshness policy is to decide what’s right for your business.

Tableau Cloud refreshes cached data every 12 hours by default, and workbook owners can set data freshness policies at the workbook level.

In Tableau Server, server administrators can set a default caching policy for all sites on the server, and workbook owners can set data freshness policies at the workbook level.

Note: Data freshness policies aren’t available in Tableau Desktop or for workbooks that use file-based data sources.

Edit a workbook data freshness policy

To edit a workbook data freshness policy, you must be the workbook owner, and the workbook must have a live connection to the data source.

  1. Sign in to a site on Tableau Cloud or Tableau Server.
  2. From the Home or Explore page, navigate to the workbook you want to set a policy for.
  3. Click the details icon Icon with an "i" inside a circle.
  4. From the Workbook Details dialog, click Edit Data Freshness Policy.
  5. Choose one of the following options:
    Site default (12 hours)
    Always live (Tableau will always get the latest data)
    Ensure data is fresh every
    Ensure data is fresh at
  6. Click OK.

Animation of editing a data freshness policy

Site default refreshes your data every 12 hours, which is a great option if your audience regularly uses your dashboard, but doesn’t need up-to-the-minute data freshness.

Always live provides the freshest data at all times, which can increase loading time.

Ensure data is fresh every... allows you to specify how often data is refreshed with the granularity of minutes, hours, days or weeks.

Ensure data is fresh at... allows you to schedule the time and day for data refreshes. If you have an important meeting every Monday, Wednesday and Friday at 09:00 AM Pacific time, then you can set your data refresh to occur at 08:45 AM every Monday, Wednesday and Friday, so you have the freshest data when your meeting starts.

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