Desktop Licence Expiration


Note: This view is only available to server administrators. To access server views on multi-site deployments, click the site menu and select Manage All Sites. For information about how to navigate to administrative views, see Administrative Views .

The Desktop Licence Expiration view gives server administrators information about which Tableau Desktop licences in your organisation have expired or need maintenance renewal. This can help you manage licences efficiently. This view can help you answer the following questions:

  • What trial or term licences have expired?

  • What perpetual licences have expired maintenance?

  • What perpetual licences have maintenance renewals coming up?

To renew a licence or get additional renewal information, see How to renew your Tableau licences(Link opens in a new window).

Note: In order to get data about licences, each copy of Tableau Desktop version 10.0 or later needs to be configured to send data to Tableau Server. This configuration can be done at installation time, using scripting or third-party software to install and configure Tableau. For more information, see Configure Desktop Licence Reporting.

In order to view licence data, Desktop Licence Reporting must be enabled on Tableau Server. See Enable and configure Desktop licence reporting.

Filters:

  • Product Keys – Type a string to filter the dashboard to only those licences that include the string. For example, to only see licences that begin with TDTD, type TDTD and press return to filter the view. Click the "x" after the string to reset the filter.

  • Department – Use this filter to control what department(s) the dashboard displays licences for. The filter is populated based on the Department values used when registering copies of Tableau Desktop.

  • Time Duration – Use this filter to control the length of time for which the dashboard displays information.

 

The view includes the following tables, which are affected by the filters you set at the top of the view:

  • What keys have expired maintenance – This table shows the product keys for which maintenance has expired, with a vertical line indicating the point at which the six month window for renewing maintenance closes. If maintenance for a key is expired for more than six months you need to purchase a new key in order to qualify for support or upgrades.
  • What trial and term licences have expired – This shows the trial or term product keys that have expired.
  • What is the maintenance schedule for my keys – This shows the keys and their maintenance status.
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