Tableau Server Metrics Service


Important changes coming for Ask Data and Metrics

Tableau's Ask Data and Metrics features will be retired in Tableau Cloud in February 2024 and in Tableau Server version 2024.2. With advances in natural language technologies, we're developing an improved interface that will make it easier to ask questions of your data and stay on top of changes. For more information, see How Tableau GPT and Tableau Pulse are reimagining the data experience.

In October 2023, Tableau retired the ability to embed metrics in Tableau Cloud and Tableau Server version 2023.3, in advance of the retirement of the Metrics feature

The Metrics service is responsible for reading and writing Metric data in Tableau Server. The service is required in order for Metrics to work properly. To make the Metrics service highly available, configure one or more instances of the service to multiple nodes of the cluster. We recommend you configure at least one instance on every node that is running the Application Server (VizPortal).

Process

Metrics Service

Status Status of the Metrics Service is visible on the TSM Status Page and from the command line using the tsm status -v command. For more information, see View Server Process Status
Logging Logs generated by the Metrics Service process are located in /var/opt/tableau/tableau_server/data/tabsvc/logs/metrics. For more information, see Tableau Server Logs and Log File Locations

Impact if the Metrics Service fails

The Metrics Service is required for Metrics to function properly on Tableau Server. In order to minimize issues, install multiple instances of the service in your server installation. If you have a single-node instance of Tableau Server, configure at least two instances of the service on your node. If the Metrics Service stops working, any Metrics requests that are in-process will fail. Subsequent requests are routed to a healthy instance of the service.

Metrics Service in a multi-node cluster

The Metrics Service is required for Metrics to function properly on Tableau Server. In order to minimize issues, install multiple instances of the service in your server installation. In multi-node installations, we recommend you configure at least one instance of the Metrics Service on every node that is running the Application Server (VizPortal). This provides redundancy and maximum performance.

Log files for the Metrics service

The Metrics Service creates two sets of log files:

  • control-metrics*.log. These logs will contain information about the service starting and being enabled.

  • metrics_*.log. Any errors or problems are logged here.

For more information, see Log File Snapshots (Archive Logs).

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