Deactivate Product Key
There are some scenarios where you must deactivate a product key:
- Changing a hardware configuration
- Changing product keys
- Moving a product key to a new installation
Before you begin
Verify that you are removing the correct product key(s). You can view licence details by running tsm licences list in the CLI.
Open TSM in a browser:
https://<tsm-computer-name>:8850
Click Configuration and Licensing .
Select the product key that you want to deactivate, and then click Deactivate Licence.
After the key is deactivated, restart Tableau Server.
Note: If no other product keys remain activated before restarting, Tableau Server will not restart in a useable state. If this occurs, you will not be able to use Tableau Server until you activate a new product key in TSM.
Open a command prompt as administrator on the initial node (the node where TSM is installed).
Run the following commands:
tsm licenses deactivate --license-key <product-key>tsm restart