To save resources, Tableau can automatically suspend extract refresh tasks for inactive workbooks. This feature applies to full extract refreshes only, not to incremental extract refreshes. This feature only applies to refresh tasks that run more frequently than weekly, not to weekly or less frequent refresh tasks. This feature only applies to extracts that are embedded in workbooks and not to published data sources.
If any of these events occur, the workbook inactivity countdown timer is reset.
- Viewing the workbook sheets
- Having any data-driven alert or subscription set-up on the workbook
- Downloading the workbook
- Moving the workbook's location or changing the owner
This feature is only configurable on Tableau Server. On Tableau Cloud, this feature is not configurable and the number of days that a workbook can be inactive before extract refresh tasks are suspended is 32 days.
An email notification is sent three days before the extract refresh schedule is suspended.
Another email notification is sent when the extract refresh schedule is suspended.
Resume suspended extract refreshes
Suspended extract refreshes won't resume automatically if someone uses the workbook. It must be done manually.
To view and resume extract refreshes that were suspended:
- Sign into the site and click Tasks.
- Click the Extract Refreshes tab.
- Select one or more items.
- From the Actions menu, select Resume.