When embedded content fails to display in your custom application or Tableau REST API authorization fails, you can use a browser’s developer tools to inspect and identify error codes that might be associated with the Tableau connected app that’s used to display the embedded content.
Refer to the table below to review the description of the error code and potential resolution.
|Error code||Summary||Description||Potential resolution or explanation|
|5||SYSTEM_USER_NOT_FOUND||Tableau user could not be found||To resolve this issue, verify the '
|16||LOGIN_FAILED||Login failed||This error is typically caused by one of the following claim issues in the JWT:
|126||CONNECTED_APP_NOT_FOUND||The connected app could not be found||To resolve this issue, verify the connected app is enabled and the correct client ID (also known as the connect app ID) is referenced in the JWT.|
|127||CONNECTED_APP_SECRET_NOT_FOUND||The connected app's secret could not be found||To resolve this issue, verify the correct connected app's secret ID and secret value are referenced in the JWT.|
|128||CONNECTED_APP_SECRET_LIMIT_EXCEEDED||Maximum limit for secrets has been reached||A maximum of two secrets are allowed for a connected app. This error can occur when there's an attempt to create a third secret.
To resolve this issue, delete a secret from the connected app before creating a new one.
|133||INVALID_CONNECTED_APP_DOMAIN_SAFELIST||Domain allowlist contains one or more invalid characters||This error can occur when the domain allowlist contains one or more invalid characters.|
|10083||BAD_JWT||JWT header contains issues||This error is typically caused by one of the following issues with the JWT header:
|10084||JWT_PARSE_ERROR||JWT contains issues||
To resolve this issue, verify the following:
|10085||COULD_NOT_FETCH_JWT_KEYS||JWT could not find keys||Could not find the secret.
To resolve this issue, verify the correct keyId (Kid) is used in the JWT header.
|10089||CONNECTED_APP_NOT_FOUND||Could not find connected app||To resolve this issue, ensure the issuer is calling the correct connected app ID (also known as the client ID).|
|10090||CONNECTED_APP_DISABLED||Connected app is disabled||The connected app used to verify trust is disabled. To resolve this issue, enable the connected app.|
|10091||JTI_ALREADY_USED||Unique JWT required||The JWT has already been used in the authentication process. To resolve this issue, a new JWT must be generated.|
|10094||MISSING_REQUIRED_JTI||Missing JWT ID||To resolve this issue, verify the '
|10098||JWT_UNSIGNED_OR_ENCRYPTED||JWT is unsigned or encrypted||Tableau does not support an unsigned or encrypted JWT.|
|10099||SCOPES_MISSING_IN_JWT||Missing scopes claim||The JWT is missing the required '
|10100||JTI_PERSISTENCE_FAILED||Unexpected JWT ID error||There was a unexpected '