Trusting generative AI with your company secrets and your customer data while balancing the benefits of generative AI is still a challenge today. The Einstein Trust Layer is a secure AI architecture, built into the Salesforce platform. It is a set of agreements, security technology, and data and privacy controls used to keep your company safe while you explore generative AI solutions.
Tableau AI is built on top of the Einstein Trust Layer and inherits all of its security, governance and Trust capabilities.
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| Zero-Data Retention Policy Your data isn’t retained by third-party LLMs. We partner with Open AI and Azure Open AI to enforce the zero-data retention policy. No data is used for LLM model training or product improvements. No data is retained outside of Tableau. No human being looks at data sent to the LLM.
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![Secure data retrieval](Img/trust_layer_secure_data_retrieval_GAI.png) | Dynamic Grounding with Secure Data Retrieval Relevant information from your Tableau data is merged with the prompt to provide context. Secure data retrieval of Tableau data for grounding the prompt based on the permissions of the user executing the prompt. Secure data retrieval preserves in place all standard Tableau role-based controls for user permissions and field-level security when merging grounding data from your Tableau data source.
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![Prompt defence](Img/trust_layer_prompt_defense_GAI.png) | Prompt Defence System policies help limit hallucinations and decrease the likelihood of unintended or harmful outputs by the LLM. The LLM doesn't perform any calculations to generate an analytical answer. System policies can vary for different generative AI features and use cases.
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![Data masking](Img/trust_layer_data_masking_GAI.png) | Data Masking |
![Toxicity scoring](Img/trust_layer_toxicity_GAI.png) | Toxicity Scoring |
![Auditing](Img/trust_layer_auditing_GAI.png) | Audit Available with Tableau+ only Prompts, responses and Trust signals are logged and stored in Data Cloud. Feedback can be used for improving prompt templates. Provides pre-built reports and dashboards for analysis.
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