Tableau 服務管理員 (TSM) 備份疑難排解
服務無法啟動,因此備份無法開始
當您備份 Tableau Server 時,開始步驟的其中一個步驟是確認主要服務正在執行,如果服務不在執行,請啟動服務。如果無法啟動這些服務:
- 使用中的存放庫
- 檔案存放區
- 叢集控制器
任何 Tableau Server 備份嘗試都將失敗,並出現以下其中一個錯誤:
An error occurred starting one or more of the following services: Active Repository, File Store, Cluster Controller.
One or more of the following services did not start in a timely fashion: Active Repository, File Store, Cluster Controller.
若要成功備份 Tableau Server,請確定這些處理序可以啟動。
備份失敗,出現共用違規錯誤。
磁碟空間不足時,TSM 備份可能會失敗,並出現誤導性錯誤。
如果備份失敗且出現「共用違規」訊息,請檢查這些記錄中是否存在類似以下錯誤:
tabadmincontroller*.log
2019-02-27 13:42:16.011 -0600 pool-37-thread-2 : INFO com.tableausoftware.tabadmin.webapp.backup.AbstractBackupSingleInstanceAction - Starting 'backup' call on node1:8315 for service pgsql_0.20183.18.1214.0808 with params {"node":"node1","skipVerification":false,"singleNode":true,"origin":"COMMAND_LINE","writePath":"testbackup.tsbak","postgresOnly":false,"overrideDiskSpaceCheck":false,"skipCompression":false}
tabadminagent*.log
2019-02-27 13:44:01.796 -0600 pool-14-thread-5 : ERROR org.apache.thrift.server.TThreadPoolServer - Error occurred during processing of message. java.lang.RuntimeException: org.apache.thrift.TException: java.nio.file.FileSystemException: C:\ProgramData\Tableau\Tableau Server\data\tabsvc\tabadminagent\0\filetransfer\df699acb-731a-41dd-af6b-baa39e2d6cc3: The process cannot access the file because it is being used by another process. at com.google.common.base.Throwables.propagate(Throwables.java:241) at com.tableausoftware.tabadmin.agent.services.TRestoreFileTransferHandler.processFile(TRestoreFileTransferHandler.java:110) at com.tableausoftware.file.transfer.endpoint.FileTransferHandler$Processor$processFile.getResult(FileTransferHandler.java:262) at com.tableausoftware.file.transfer.endpoint.FileTransferHandler$Processor$processFile.getResult(FileTransferHandler.java:246) at org.apache.thrift.ProcessFunction.process(ProcessFunction.java:39) at org.apache.thrift.TBaseProcessor.process(TBaseProcessor.java:39) at org.apache.thrift.TMultiplexedProcessor.process(TMultiplexedProcessor.java:123) at org.apache.thrift.server.TThreadPoolServer$WorkerProcess.run(TThreadPoolServer.java:286) at java.util.concurrent.ThreadPoolExecutor.runWorker(ThreadPoolExecutor.java:1149) at java.util.concurrent.ThreadPoolExecutor$Worker.run(ThreadPoolExecutor.java:624) at java.lang.Thread.run(Thread.java:748) Caused by: org.apache.thrift.TException: java.nio.file.FileSystemException: C:\ProgramData\Tableau\Tableau Server\data\tabsvc\tabadminagent\0\filetransfer\df699acb-731a-41dd-af6b-baa39e2d6cc3: The process cannot access the file because it is being used by another process. at com.tableausoftware.file.transfer.filetransferservice.server.FileTransferServiceHandler.deleteTransfer(FileTransferServiceHandler.java:217) at com.tableausoftware.tabadmin.agent.services.TRestoreFileTransferHandler.processFile(TRestoreFileTransferHandler.java:106) ... 9 more Caused by: java.nio.file.FileSystemException: C:\ProgramData\Tableau\Tableau Server\data\tabsvc\tabadminagent\0\filetransfer\df699acb-731a-41dd-af6b-baa39e2d6cc3: The process cannot access the file because it is being used by another process. at sun.nio.fs.WindowsException.translateToIOException(WindowsException.java:86) at sun.nio.fs.WindowsException.rethrowAsIOException(WindowsException.java:97) at sun.nio.fs.WindowsException.rethrowAsIOException(WindowsException.java:102) at sun.nio.fs.WindowsFileSystemProvider.implDelete(WindowsFileSystemProvider.java:269) at sun.nio.fs.AbstractFileSystemProvider.deleteIfExists(AbstractFileSystemProvider.java:108) at java.nio.file.Files.deleteIfExists(Files.java:1165) at com.tableausoftware.file.transfer.filetransferservice.server.FileTransferServiceHandler.deleteTransfer(FileTransferServiceHandler.java:215) ... 10 more
這可能表示因為磁碟空間不足導致備份失敗。