Problemen met back-up van Tableau Services Manager (TSM) oplossen

Back-up kan niet worden gestart omdat services niet starten

Wanneer u een back-up maakt van Tableau Server, moet u eerst controleren of belangrijke services worden uitgevoerd. Zo niet, dan moet u deze starten. Als deze services niet kunnen worden gestart:

  • Actieve opslagplaats
  • Bestandsarchief
  • Clustercontroller

zal elke poging om een back-up van Tableau Server te maken, mislukken met een van de volgende fouten:

An error occurred starting one or more of the following services: Active Repository, File Store, Cluster Controller.
One or more of the following services did not start in a timely fashion: Active Repository, File Store, Cluster Controller.

Om een back-up van Tableau Server te kunnen maken moet u zorgen dat deze processen kunnen worden gestart.

De back-up mislukt vanwege een fout vanwege schening bij delen.

TSM-back-up kan mislukken met een misleidende foutmelding als er onvoldoende schijfruimte is.

Als uw back-up mislukt vanwege een 'share violation' (schending met delen), controleert u de volgende logboeken op fouten zoals de volgende:

tabadmincontroller*.log

2019-02-27 13:42:16.011 -0600  pool-37-thread-2 : INFO  
com.tableausoftware.tabadmin.webapp.backup.AbstractBackupSingleInstanceAction - Starting 'backup' call on node1:8315 for service pgsql_0.20183.18.1214.0808 with params 
{"node":"node1","skipVerification":false,"singleNode":true,"origin":"COMMAND_LINE","writePath":"testbackup.tsbak","postgresOnly":false,"overrideDiskSpaceCheck":false,"skipCompression":false}

tabadminagent*.log

2019-02-27 13:44:01.796 -0600  pool-14-thread-5 : ERROR org.apache.thrift.server.TThreadPoolServer - Error occurred during processing of message.
				java.lang.RuntimeException: org.apache.thrift.TException: java.nio.file.FileSystemException: C:\ProgramData\Tableau\Tableau Server\data\tabsvc\tabadminagent\0\filetransfer\df699acb-731a-41dd-af6b-baa39e2d6cc3: The process cannot access the file because it is being used by another process.

				at com.google.common.base.Throwables.propagate(Throwables.java:241)
				at com.tableausoftware.tabadmin.agent.services.TRestoreFileTransferHandler.processFile(TRestoreFileTransferHandler.java:110)
				at com.tableausoftware.file.transfer.endpoint.FileTransferHandler$Processor$processFile.getResult(FileTransferHandler.java:262)
				at com.tableausoftware.file.transfer.endpoint.FileTransferHandler$Processor$processFile.getResult(FileTransferHandler.java:246)
				at org.apache.thrift.ProcessFunction.process(ProcessFunction.java:39)
				at org.apache.thrift.TBaseProcessor.process(TBaseProcessor.java:39)
				at org.apache.thrift.TMultiplexedProcessor.process(TMultiplexedProcessor.java:123)
				at org.apache.thrift.server.TThreadPoolServer$WorkerProcess.run(TThreadPoolServer.java:286)
				at java.util.concurrent.ThreadPoolExecutor.runWorker(ThreadPoolExecutor.java:1149)
				at java.util.concurrent.ThreadPoolExecutor$Worker.run(ThreadPoolExecutor.java:624)
				at java.lang.Thread.run(Thread.java:748)
				Caused by: org.apache.thrift.TException: java.nio.file.FileSystemException: C:\ProgramData\Tableau\Tableau Server\data\tabsvc\tabadminagent\0\filetransfer\df699acb-731a-41dd-af6b-baa39e2d6cc3: The process cannot access the file because it is being used by another process.

				at com.tableausoftware.file.transfer.filetransferservice.server.FileTransferServiceHandler.deleteTransfer(FileTransferServiceHandler.java:217)
				at com.tableausoftware.tabadmin.agent.services.TRestoreFileTransferHandler.processFile(TRestoreFileTransferHandler.java:106)
				... 9 more
				Caused by: java.nio.file.FileSystemException: C:\ProgramData\Tableau\Tableau Server\data\tabsvc\tabadminagent\0\filetransfer\df699acb-731a-41dd-af6b-baa39e2d6cc3: The process cannot access the file because it is being used by another process.

				at sun.nio.fs.WindowsException.translateToIOException(WindowsException.java:86)
				at sun.nio.fs.WindowsException.rethrowAsIOException(WindowsException.java:97)
				at sun.nio.fs.WindowsException.rethrowAsIOException(WindowsException.java:102)
				at sun.nio.fs.WindowsFileSystemProvider.implDelete(WindowsFileSystemProvider.java:269)
				at sun.nio.fs.AbstractFileSystemProvider.deleteIfExists(AbstractFileSystemProvider.java:108)
				at java.nio.file.Files.deleteIfExists(Files.java:1165)
				at com.tableausoftware.file.transfer.filetransferservice.server.FileTransferServiceHandler.deleteTransfer(FileTransferServiceHandler.java:215)
			... 10 more

Dit kan erop wijzen dat de back-up is mislukt vanwege onvoldoende schijfruimte.