Tableau Cloud Help

This topic covers setup information specific to the data provider. General information on setting up a private connection is in Private Connection Set Up: Overview, and information on setting up the Tableau Cloud endpoint is in Private Connection Set Up: Tableau Cloud.

Note: There isn't a dedicated web authoring connector for Heroku Postgres. To connect to Heroku Postgres, end users use the connection address from the private connection with the standard Postgres connector.

Prerequisites

1. A Heroku app running in a Private Space or Shield Private Space with an attached Heroku Postgres database.
2. Your Tableau Cloud site and Heroku Postgres database must be in the same AWS region. For a table that includes Tableau Cloud pods and associated regions, see IP Addresses for Tableau Cloud(Link opens in a new window).
3. The Heroku Postgres endpoint has been provisioned. See steps 1-3 of Provision the Heroku Postgres endpoint(Link opens in a new window).

Tableau Cloud Information for the Data Provider

To get the account number that's required to provision the Heroku Postgres endpoint:

1. Log in to Tableau Cloud Manager (TCM).
2. Go to Settings.
3. Select the Private Connect tab.
4. Expand IAM Regions and ARNs.
5. Find the region for your Tableau Cloud site.
6. From the IAM ARN column, copy only the account number and resource information in the ARN. For example, if the complete ARN is arn:aws:iam::012345678910:role/tab-private-connect, copy 012345678910:role/tab-private-connect.

Data Provider Information for Tableau Cloud

See Step 4: Obtain Your Endpoint’s Service Name(Link opens in a new window) (in Heroku's "Connecting to Heroku Postgres in a Private or Shield Space via PrivateLink" help topic) to get the endpoint service name needed for the Tableau Cloud Create Private Connection dialog.